Personalized orders ship within 4 weeks of placing your order. Please note that shipping transit time begins once your order leaves our workroom.

We ship all orders via UPS.

If you place your order before 12 PM CST, Monday to Friday (excluding holidays), we’ll start processing it the same day. Orders placed after 12 PM CST will be processed the next business day. We handle all expedited orders within 1 business day after credit card verification. Carrier delays can happen, and unfortunately, they’re out of our control. Note, if you place an order over the weekend, we’ll process and ship it out on Monday.

Orders that include monogrammed items will ship only after all personalization is completed. Personalized orders ship within 4 weeks of placing your order. During sales, holidays, and peak periods, production timelines can be significantly extended due to the high volume of personalized orders received. Orders placed during these times should expect longer processing times. Order status updates may be requested by contacting info@looklinenco.com.

We are unable to expedite our personalization timeline, even for an additional fee. All personalized orders are completed in the order in which they are received and ship within 4 weeks of placing your order.

Expedited shipping applies to transit time only and does not expedite personalization. Personalized orders ship within 4 weeks of placing your order, regardless of the shipping method selected at checkout.

All items within an order ship together once the order is complete. If your order includes personalized items, your entire order will ship once personalization is finished. We are unable to ship non-personalized items ahead of personalized items.

If you need non-personalized items to ship sooner, please place those items as a separate order from your personalized pieces.

Please note: Pillow inserts are fulfilled from a separate warehouse and will arrive separately from the rest of your Look Linen order.

Pillow inserts are fulfilled from a separate warehouse and ship separately from the rest of your Look Linen order. Inserts typically arrive a day or two after your bedding.

Orders may be canceled within 48 hours of being placed. If you need to cancel your order, please contact us as soon as possible at info@looklinenco.com.

Due to the number of details involved in our personalized orders, we are unable to make changes to an existing order once it has been placed. If you need to make a change within the 48-hour cancellation window, we recommend canceling your original order and placing a new order with the correct selections.

After 48 hours, orders cannot be changed or canceled.

If you need to update your shipping address, please contact us as soon as possible at info@looklinenco.com. We will do our best to accommodate your request, but address changes cannot be guaranteed once an order has entered fulfillment.

At this time, we ship within the Continental United States only.

We accept all major credit cards - American Express, Visa, MasterCard, and Discover.

No. All Look Linen orders ship via UPS and require a physical delivery address.

Non-personalized items may be returned within 14 days of delivery and must be unused, unwashed, free from pet hair or other signs of use, and in their original packaging.

All returned bedding must be carefully inspected, refolded and repackaged before it can be returned to inventory. For this reason, a $10 restocking fee per returned order, not per item, will be deducted from your refund.

The restocking fee does not apply to items that arrive damaged, defective or were incorrectly fulfilled by Look Linen Co.

Personalized items are made especially for you and are not eligible for return. Please carefully review your personalization selections before placing your order.

Please contact us within 5 days of delivery at info@looklinenco.com. Include your order number and photos of the item and packaging so our team can review the issue and assist you as quickly as possible.

Unfortunately, no. All personalization must be selected and purchased at the time the original order is placed. Our monogramming process is managed through the detailed specifications submitted through our website, including monogram style, thread colors, placement, initials, and other personalization details. For this reason, we are unable to accept previously purchased items to be sent back for monogramming.

If an eligible, non-personalized item is still within our 14-day return window and is unused, unwashed, and in its original packaging, it may be returned according to our standard return policy. A new order can then be placed with the desired personalization.

At this time, we are unable to accommodate custom colors, sizing or other customizations beyond the options available on our website. We offer a wide variety of colors, sizes, monogram styles and personalization options designed to make your Look Linen pieces feel uniquely yours.

Yes! Our Queen Size bedding works beautifully on a Full Size bed. The one exception to consider is our Coverlet. While the Queen Coverlet will fit a Full Size bed, the decorative bands will fall slightly over the sides of the mattress rather than resting on top as they are designed to do.

For additional styling guidance, please visit Inspiration → Bedroom Inspiration to see our Full Size bed formulas.

We've created bedroom inspiration and styling guides to help you choose the perfect combination of shams and pillows for your bed.

Visit Inspiration → Bedroom Inspiration to see our recommended King, Queen, Full and Twin Size formulas, along with styling ideas and different ways to create the perfect pillow arrangement.

Our Lumbar Shams and Biggie Shams include their pillow inserts. These inserts are specially sized to fit the shams perfectly and are included as part of the purchase price. They cannot be removed from the purchase or sold separately from the sham.

For all other sham sizes, pillow inserts are sold separately and are available for purchase on our website.

Please note that pillow inserts are fulfilled from a separate warehouse and will arrive separately from the rest of your Look Linen order.

At this time, we do not offer bed skirts.

No, we do not sell our fabrics by the yard at this time.

If you would like your pieces to be as closely matched as possible, we recommend ordering them together at the same time.

Our linens and personalized pieces are created and finished by hand, and slight variations are an inherent part of a handmade product — and part of what makes each piece so special. While items ordered at a later date will be made in the same colors, designs and specifications, subtle differences may occur between orders due to dye lots, materials, embroidery and the handmade nature of our products.

For the most consistent match across a bedding collection, we recommend purchasing all coordinating pieces together in the same order.

Yes! We encourage you to order a Color Sample if you'd like to see our colors in person before placing your order, particularly when ordering personalized pieces.

Personalized items are not eligible for return, so color samples are a wonderful way to make sure everything is just right before ordering.

Look Linen offers several different monogram styles, and the proper order of your initials depends on the monogram you select.

Please visit our Monogram Etiquette guide for examples and guidance on traditional three-letter, straight-across, two-letter and single-letter monograms.

Embroidered monograms are created using thread only, resulting in a more delicate and intricate appearance. On the flip side, appliqué monograms involve stitching pieces of fabric around their borders, creating a bold and visually striking effect.

Check out our Monogram Styles page for more information.

Care instructions vary by product, so please follow the care instructions provided on the individual product page or visit our Linen Care guide for detailed washing, drying and ironing recommendations.

Our sheeting is 100% cotton, so yep, it’s going to wrinkle. For a smoother finish, take your sheets out of the dryer while they're still a bit damp and hang or lay flat to dry. If you’re after that crisp, photoshoot fresh look, a little extra effort with an iron will do the trick!

With the right care, fine bed linens can last for years. To keep your sheets in top shape, it’s a good idea to rotate between sets weekly. And this means your pillow cases, fitted, and flats. A solid rule of thumb: two sets per bed—one on the bed, one in the wash. Always follow the care label and check out our Care Guide for detailed tips.

Over-drying or using hot settings when washing or drying is the quickest way to wear out your sheets. And remember, just like your favorite cotton shirt worn day after day, sheets used nightly will naturally show wear over time.

Please handle your embroidered items with care! Bedding embroidery can snag just like your favorite sweater, so keep those sharp objects and pets' paws away from your gorgeous monograms. We know they're pretty—let's keep them that way! We make sure each piece is top-notch before it ships out, but if something arrives damaged, snap a pic and send it our way at info@looklinenco.com.